Backorders/ Out of Stocks
Orders are processed as they are received. In the rare case that an item you order has become out of stock we will advise you on the out of stocked item, the item will be backordered and shipped as they become available.
Urgent and express Orders
If you require an urgent or express shipped item please contact us prior to placing the order.
Refunds or Store credit may be given if you contact us within 7 days of recieving the item. Items must be as new, unworn and with tags attached. Return Shipping costs must be covered by you. If you require a size change/ exchange you must pay any return shipping costs.This is so we can continue to offer free shipping.
Items such as Earings, Hosiery, Fangs, Swimwear, Intimates and Make up can not be returned for health reasons.
Orders are not shipped until payment is received. If paying via direct deposit please leave your order number as Payment description or it can cause a delay in processing your order. If you can’t leave a description email as soon as payment is made so we know it is from you.
Orders outside Australia:
We accept payment via Paypal only for overseas buyers. In some cases there may be an additional shipping cost we will contact you via email if this is the case.